How do I decide which WordPress care plan is best for my website?
If your WordPress website faces security threats, our
Cover maintenance plan is tailored to resolve these issues and restore your site. For ongoing website care that includes security, troubleshooting, management, and WP experts on your side - choose our
Control support plan. The
Power WordPress maintenance plan is perfect for e-commerce websites.
Reach out to us for help in selecting the best WP care plan or for any questions you may have.
What affects the cost of WordPress maintenance pricing?
WordPress maintenance pricing is based on the services included in the plan, such as updates, backups, security scans, and support hours. Customized plans or additional features, like e-commerce support or performance optimization, can also affect the cost. Our plans are designed to fit a variety of needs and budgets, providing reliable care for your WordPress site.
Do you provide an SLA for WordPress maintenance plans?
No, but we aim to resolve tickets within the following timeframes:
Business critical: ASAP
High priority: 12-24 hours
Low or Medium priority: 1-2 days
Site Optimization: 1-3 days
Performance Tune-up: 1-3 days
These are our target timeframes. We're dedicated to quick responses, aiming to meet or beat these timeframes. Our goal is fast and efficient support.
What counts against my WordPress maintenance plan's monthly support hours?
Any issues not caused by us, or that are not related to WordPress updates, security configurations, website clean-up, or maintenance, will be counted against your monthly support hours. Should you require additional time, additional support hours are available for purchase. Please contact our team.